INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is ThriftNationBD?

ThriftNationBD is an online store specializing in handpicked vintage, thrifted, and unique fashion items, including shirts, T-shirts, oversized clothing, and other stylish apparel.

Are your products brand new?

Not all products are brand new. We offer a mix of thrifted, vintage, and selected new clothing items. Each product listing clearly describes the item's condition.

How do I know the size of a product?

Detailed size information and measurements are provided on each product page. We recommend checking the measurements before placing an order.

Can I return or exchange a product?

Products must be inspected immediately after delivery. If there is any issue, you must report it and reject the parcel at the time of delivery. Once the product has been accepted, returns, refunds, and exchanges are not available.

How can I place an order?

Simply browse our collection, add your favorite items to the cart, and proceed to checkout by providing your delivery details.

What payment methods do you accept?

We currently support Cash on Delivery (COD) and other payment methods that may be available during checkout.

How long does delivery take?

Delivery times may vary depending on your location. Most orders are delivered within 2–7 business days across Bangladesh.

Will I receive the exact product shown in the photos?

Yes. We strive to provide accurate photos and descriptions of every item so you know exactly what you're purchasing.

Do you restock sold-out items?

Most vintage and thrifted items are unique pieces, so sold-out products are usually not restocked. We recommend ordering quickly if you find something you love.

How can I contact ThriftNationBD?

You can reach us anytime through our customer support email:

admin@thriftnation.bd

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